For your information

 

•           Secure transaction protects you.

•           Privacy protection against identity theft.

•           Shipping costs and policies

•           Guaranty and Refund Policy

Our SSL Secure Server Protects Your Privacy

Our secure server protects your sensitive credit card number from interception and hacking with 256-bit encryption. Our state-of-the-art SSL secure system is authenticated. Click on the lock in your browser to see the certificate. You can be confident when you order on our site that your private information is safe.

Privacy Protection against Identity Theft

You are rightly concerned about identity theft and privacy of your e-mail address and credit card information. Here's our privacy policy: We never give, rent, or sell your private information to anyone.

With our secure server, we protect your information by encrypting your order information from the time you type it in until the time you fill the order and finish. We have several safeguards against hackers trying to steal your information.

If you're interested, here's our full privacy policy:

We respect the privacy of our newsletter subscribers, customers, contacts, those who answer our surveys, and those who fill out our questionnaires. It is our policy:

1. Third party use. To not sell, rent, or loan our subscriber or customer lists to third parties. We will eventually use your e-mail address to provide you with information about our products, your order status or issues regarding you as our client or subscriber.  We never allow third parties any use of these subscriber lists because we simply do not provide any information to third parties.
2. Unsubscriptions. We immediately unsubscribe those who request it through convenient unsubscribe links in every e-mailing. We keep our subscription lists as clean as possible to prevent obsolete e-mail addresses to take unnecessary bandwidth.
3. Cookies. To use cookies in a responsible manner to help our visitors, not snoop on them. We use cookies (1) to help rotate banner advertising, (2) to identify shoppers with their shopping carts, (3) to make it easy to order a second time, (4) to allow subscribers to store passwords in cookies if they desire, (5) to give proper credit for sales made through links on our affiliates' sites. We do NOT collect or use information from cookies to develop a profile about our visitors or shoppers.
4. Security. To store subscriber and password files with personal information in a secure manner. We store such files in areas not accessible to Web browsers, behind password protection, or off-line.
5. Termination. To continue this policy beyond the termination of our company. If a majority portion of the assets of our company were to be acquired by another organization, that might include our subscriber and other lists, but only as part of a clear agreement binding that organization to abide by the spirit and letter of our privacy policy.

These policies apply to all websites owned by 1WTM, LLC, including virtusmoke.com,. If you have any concerns or questions about our privacy policy or information collected on our sites, please contact@virtusmoke.com and we will reply promptly.

 

Satisfaction Guarantee and Return Policy

 

If you are unsatisfied for any reason within 30 days of purchase, we will refund your products purchase price, excluding shipping and handling. For the refund write to contact@virtusmoke.com  or call us to (866) 776-0818.

Return goods to:

VirtuSmoke

 21015 NE 32 Ave.

Aventura, FL 33180

Goods must be in new and salable condition, we reserve the right of 15% restocking fee. Shipping for returns is at your expense. Any used or opened cartridges will be charged at $2.00 each.